Privacy policy

Last updated: 01 October 2025

DCZ Prints respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products and services.

1. Who We Are

DCZ Prints Limited (“we”, “us”, “our”) is the data controller responsible for your personal information.

Contact details: Email: dczprints@gmail.com Address: Office 6068, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ Phone: 07762988080

If you have any concerns about your personal data, please contact us first. You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk for further advice or to make a complaint.

2. Data We Collect

We may collect and process the following types of personal data:

· Identity & Contact Data: name, address, email, phone number.

· Financial & Transaction Data: payment details and purchase history.

· Technical Data: IP address, browser type, device information, and site usage.

· Marketing Preferences: your choices about receiving communications from us.

We do not collect sensitive personal information (such as health, religion, or criminal records).

3. How We Collect Your Data

We collect data in the following ways:

· Directly from you – when you create an account, place an order, or sign up for our newsletter.

· Automatically – through cookies, analytics, and similar technologies.

· From third parties – such as payment processors, delivery companies, and advertising networks.

4. How We Use Your Data

We use your personal data to:

· Process and deliver your orders.

· Manage your account and customer relationship.

· Improve our website, services, and user experience.

· Send marketing or promotional offers (only if you’ve opted in).

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly at dczprints@gmail.com.

5. Sharing Your Data

We may share your personal data with:

· Service providers (IT, payment processing, shipping, analytics).

· Professional advisers (lawyers, accountants, insurers).

· Regulatory authorities when legally required.

· New owners if our business is sold or merged — they will continue to protect your data under this policy.

We do not sell or rent your personal data to any third parties.

6. International Transfers

Some of our service providers may be based outside the UK or EU. When this happens, we ensure your personal data receives the same level of protection through approved safeguards such as standard contractual clauses.

7. Data Security

We use strict security measures to prevent unauthorized access, alteration, disclosure, or loss of your personal data. Access is limited to authorized staff and trusted partners who must follow

confidentiality obligations. If a data breach occurs, we will notify you and any relevant regulators as required by law.

8. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for — typically up to six (6) years for legal and tax purposes. After this period, your data will be securely deleted or anonymized.

9. Your Rights

You have the following rights under data protection law:

· Access – request a copy of the data we hold about you.

· Correction – update or fix inaccurate data.

· Erasure – ask us to delete your personal data.

· Restriction – limit how we process your data.

· Objection – stop us from processing your data for certain purposes.

· Data Portability – transfer your data to another service provider.

· Withdraw Consent – withdraw your consent for marketing or other optional uses at any time.

To exercise any of these rights, please email dczprints@gmail.com. We will respond within one month of receiving your request.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be posted on this page with the updated date above.

By using our website or services, you agree to this Privacy Policy.